IDC Reports

IDC Q1 2017 Update

Posted: April 15, 2017

Message from Rob Brothers – Vice President, Datacenter and Support & Deploy Services, IDC Once again lots happening in the services market. Recent studies have been showing customers using more proactive services, and an uptake of new on premise IT consumption models. Below is a list of documents published in the Software and Hardware Support and Deployment


IDC Q4 2016 Update

Posted: October 31, 2016

Rob Brothers, IDC’s Vice President Datacenter and Support & Deploy Services, Q4 2016 update: First, Rob is now covering Datacenter (and datacenter services) as well as Support and Deployment. Most of the time this past quarter was spent updating the latest trends in the MAPs (below). Hot trends IDC is following: On premise as-a-service options and


IDC 2016 Storage Support and Deploy Services Attach Rate Study

Posted: August 17, 2016

Rob Brothers, IDC’sProgram VP Software & Hardware Support and Deploy Services, has submitted the next MCS in the IDC series of attach rate studies. This one will focus on storage. An interesting new angle is IDC’s focus on is the consumption of storage, in particular on-site as-a-service. With lease laws changing, IDC wants to see if this is


IDC Summer Reading

Posted: July 9, 2016

PC-As-A-Service Multi-Client Study (MCS) and summer reading list recommended by Rob Prothers, IDC Program VP Software & Hardware Support and Deploy Services. PCaaS MCS Study 2016 Worldwide and U.S. Software Deploy and Support Services Forecast, 2016–2020 May 2016 | Doc #US41228616 | Market Forecast Challenging Markets and Strong Competition Drives Tough Quarter for Lenovo Jun


IDC Q2 2016 Quarterly Update

Posted: April 28, 2016

Q2 2016 areas of interest for the IDC support team as reported by Rob Brothers, Program Vice President Software & Hardware Support and Deploy Services: We had a very successful execution of a customer satisfaction study for support of the major technologies (servers, storage, networking, and converged systems).  We plan on a few marketscapes around that before