IDC Summer Reading

PC-As-A-Service Multi-Client Study (MCS) and summer reading list recommended by Rob Prothers, IDC Program VP Software & Hardware Support and Deploy Services.

PCaaS MCS Study 2016

Worldwide and U.S. Software Deploy and Support Services Forecast, 2016–2020
May 2016 | Doc #US41228616 | Market Forecast

Challenging Markets and Strong Competition Drives Tough Quarter for Lenovo
Jun 2016 | Doc #lcUS41464316 | IDC Link

Hewlett Packard Enterprise and CSC Announce Spin-Merger of HPE Enterprise Services Business Unit with CSC
May 2016 | Doc #lcUS41338016 | IDC Link

EMC World 2016: A Modern Datacenter Requires a Modernized Service Experience
May 2016 | Doc #AP41309816 | Flash

Worldwide Security Hardware Support Services Forecast, 2016–2020
May 2016 | Doc #US41285215 | Market Forecast

Cisco Services Summit: Simplicity to Accelerate Customers Network Transformation
May 2016 | Doc #US41285116 | Insight

Topline: Enterprise Hardware Support Services Customer Satisfaction and Value Study
May 2016 | Doc #US41275616 | IDC Survey

EMC’s MyService360: Enhancing the Customer Experience Through Tools and Automation
May 2016 | Doc #US41231316 | Flash
Rob Brothers, Linus Lai

Cut Operational Costs: Third-Party Maintainers for Legacy and Stable Datacenter Environments to Help Invest for the Future
Jun 2016 | Doc #US41447716 | Industry Development and Models

Windstream: Network Initiatives to Enhance the Customer Experience
Jun 2016 | Doc #US41536516 | Flash