2015 SIA Global Summit
Themed “Building on the future in a smaller connected world”, the associations 30th annual event highlighted major industry and future trends, BIG DATA, making customers stickier social media, and SIA’s value and vision. Member organizations from around the world joined for the 3-day event.
- 2015 SIA Global Summit Agenda.pdf
- Big Data_2015 Summit.pdf
- A presentation on Big Data and what’s next from John Thompson, Managing Director of Information Professionals GmbH
- Market Trends_2015 SummitMarket Trends_2015 Summit.pdf
- A presentation on market trends and changes
- Big Data Pilot and Opportunity_2015 Summit.pdfBig Data Pilot and Opportunity_2015 Summit.pdf
- SIA’s Big Data committee shares the initial findings of its collaborative pilot and opportunities for growing the effort
- Customer Engagement_2015 Summit.pdf
- A presentation on how customer engagement yields profitable growth
- Making Customers Stickier_2015 Summit.pdf
- A panel discussion on customer retention
- Right to Repair_2015 Summit.pdf
- The Right to Repair organization reports on its mission and initiatives
- State of the Association_2015 Summit.pdf
- State of the SIA presented by Tom York, SIA Board President
- Service Industry Trends_2015 Summit.pdf
- A presentation on the latest technology changes and associated service industry requirements