THE CASE FOR DATA CENTER THIRD-PARTY MAINTENANCE
Posted: May 27, 2020
This blog is based on a recent data center maintenance study conducted by Technogroup headquartered in Germany, www.technogroup.com, a Gold SIA Sponsor.
Read More...8 Characteristics of an Excellent Helpdesk Support
Posted: April 13, 2020
The ICC Group’s take on how to provide the ultimate customer service helpdesk and technical support.
Read More...What Services do Third Party Maintainers Provide?
Posted: April 24, 2019
Third Party Maintainers (TPMs) provide a breadth of services that help companies work smarter and more efficiently. They look for ways to help companies leverage and optimize what’s working well in their existing IT infrastructure to free up dollars and hours for innovation and digital transformation. Here are just a few key services that TPMs …
Read More...OEM vs TPM: Which is Right for Your Business?
Posted: March 14, 2019
As companies look to maximize their return on important capital investments, many are looking to extend the life of their hardware. Instead of opting for unnecessary upgrades or expensive post-warranty OEM contracts, they’re considering service contracts with a third-party maintainer (TPM). Before making this decision, it’s important to understand the risks and rewards.
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