Service Industry Association


The Field Team Can Be The Catalyst To Spreading A Service Culture

Posted: August 25, 2015

Aly Pinder, Jr., sr. research analyst for service management, Aberdeen Group, Does the service team drive your business? Are your field technicians doing more for your brand than ever before? The answer to both questions should be yes if your organization hopes to drive profitability and embrace the evolution that is making customers the centerpiece


Real-World Advice For IoT Success

Posted: August 24, 2015

Learn how your peers are successfully leveraging M2M/IoT within their organizations. IoT continues to permeate the minds of today’s technology decision makers in all of the industries we reach.


Lexicon Technologies wins state award from the Georgia Department of Education

Posted: August 21, 2015

Lexicon Technologies was presented with the Georgia Department of Education’s Unique Business Partnership Award last night at a Rockdale County Board of Education meeting. Lexicon and Rockdale County Public Schools (RCPS) were chosen as duel winners based on their Work-Based Learning (WBL) partnership educating students in information technology, electronics, engineering and broadcast video production. “We


Organizations ‘Behind The Curve’ With Mobile Content, While Content In The Cloud Comes Of Age, Says AIIM Research

Posted: August 18, 2015

Just 10 percent of enterprises have a smooth running BYOD program and four in ten have no mobile access whatsoever to on-premise content SILVER SPRING, MD (PRWEB) – Enterprises are struggling when it comes to mobile ECM (enterprise content management) deployment, with more than three quarters of business executives surveyed in a new AIIM study saying

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