Service Industry Association

Silver or Gold Sponsor Spotlight

Our Silver & Gold Sponsors demonstrate their highest level of commitment to the Association and service through their organization’s contribution to SIA’s mission and growth

This Month's Spotlight is on:

Source Support Services


Source Support Services (Source) provides outsourced technical product support services for equipment manufacturers across a variety of industries, including data center, healthcare, and industrial automation. Source delivers 24×7 support services, implementation services, and global service parts logistics for mission critical environments in over 110 countries around the globe.

Source’s services management platform, called Source Central, provides a unique solution to business challenges via integration and automation capabilities to streamline delivery processes. Source Central becomes a services hub that customers can link to from their own customer service systems to dispatch Source’s services efficiently and accurately.

Source’s trusted variable workforce enables customers to access a global network of certified field service professionals on demand. This on-demand network keeps customer costs down without sacrificing quality service delivery. Source enables organizations to dramatically reduce fixed upfront operating costs in favor of flexible, variable spending spread out over time. This model allows customers to add or scale back services as sales demand dictates.

Source’s mission is to deliver innovative and quality-driven solutions that advance the overall customer experience. Built on quality service delivery and customer focus, Source’s disciplined approach to detailed case processes assure outstanding services delivery that is consistent and repeatable around the world, providing a highly consistent service experience to end-users.

For more information, visit our website at or email us at [email protected].

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