PRESS RELEASE
April 19tth, 2007


Contact: Claudia J. Betzner, Exec.Dir.
619-221-9200 or cbetzner@aol.com

New Directions for Service Industry Association
SAN DIEGO, CA., April 19, 2007 – The Service Industry Association (SIA) today released the details of its mission to create a forum where service partnerships are made and business transactions are completed. This refocusing of the goals and objectives of the SIA is a direct response to the changes in the global marketplace and requests of SIA member companies and includes a reformatted Executive Summit where “Forging Service Partnerships and Alliances will become a reality,” according to SIA President, John Rinas of Grumman Northrop. Since 1986, the SIA has championed the causes of independent high technology service businesses.

As the Industry has changed, SIA has evolved with it. The emergence of high technology service as a major sector in the economy and the renewed emphasis on partnering amongst service companies and with their suppliers has been a major benefit to SIA members. According to John Walker, President, Diebold ISS, “As a direct result of our participation in SIA, we have been awarded multi-million dollar contracts,” Rich Guglielmo, V.P. and Principal AMCOR adds, “We have been a member company since 1992 and have been awarded many contracts through partnerships with other SIA members, our latest this year was $250,000”

SIA is pleased to announce changes to our membership requirements to allow for fuller participation and representation from all facets of the high technology industry to include manufacturers, resellers, software developers, and other related entities.

Accordingly, the SIA Board has changed the bylaws to better reflect the focus and direction of SIA and open the full voting membership to all high technology organizations. In the past you had to sign the Service Industry Association pledge of “open market support.” While SIA continues to encourage an Open Market Support, it is no longer a requirement to sign the pledge for full voting membership. The full bylaws can be found in the “about association” on the SIA website as well as all other information to become a part of this high level group of Service Industry Leaders – www.servicenetwork.org


The Mission of SIA is to serve as a forum where every member can enhance their business and to take collective action for the betterment of the industry whenever necessary. SIA enhances the high-tech industry by promoting an open environment of interdependence & co-operation between manufacturers, independent servicers and users by providing value-adding solutions for customers.
The Service Industry Association is a non-profit association of enterprises involved in the support of high-technology products in the marketplace, represented by their top level executives, whose role is to promote the best possible range of alternatives & choices of services for those products, and support of the customers who use them.
Regular membership within the SIA is open to all high technology service and support organizations including manufacturers, resellers and other related entities. For information on SIA go to their website at www.servicenetwork.org.

Contact us: 2164 Historic Decatur Road, Villa Nineteen, San Diego, CA 92106 USA, Telephone: +1 619 221 9200, Fax: +1 619 221 8201
Email: cbetzner@servicenetwork.org

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