PRESS RELEASE
March 20th, 2007


Contact: Claudia J. Betzner, Exec.Dir.
619-221-9200 or cbetzner@aol.com

Service Industry Prestigious Award Recipients Announced

SAN DIEGO, CA., MARCH 20, 2007 – The Service Industry Association proudly announces the recipient’s of “The D F Blumberg Innovation Award” and “The SIA Lifetime Achievement Award.”

The first award, “The D F Blumberg Innovation Award” is given by SIA for Innovation in the Service Industry and the winner is Doug Morse, Oracle Corporation. This is the second D F Blumberg Innovation Award. The first was given in 2005 to Don Blumberg, posthumously, whom this award was named for. Nominees for this award come from the Service Industry Leaders and are presented to the SIA Board for the final decision. According to John Rinas, President of SIA, “while there were many nominees, the most outstanding innovative contribution was for the leadership Oracle is doing to enhance and define the Service Industry with skills requirements, while enhancing education to support the future of the global service industry.” Oracle has met with Federal and other global governments to support funding and legislation for research and innovation in services and the academic institutions on the need to research and teach services. From a nationalistic point of view, this will be key for the U.S. economy.

The second award, “The SIA Lifetime Achievement Award” was presented to Joe Patton, of Patton Consultants, Inc.. This is the first time ever a Lifetime Achievement Award has been given by the Service Industry Association. “SIA is proud to present this lifetime achievement award to Joe Patton in recognition of his industry leadership in best practices and logistics,” said John Rinas, President SIA.

Joe has contributed seven major textbooks and founded several companies in the Logistics and Support Parts area including Service InfoSystems, Inc. and Management Metrics Services, Inc.. Their COMputerized Management System (COMMS) was one of the first service and management maintenance systems, with over 100 installations. These business concepts have become the basis for the development of “Third Party Logistics” (3PL) companies that manage outsourced service parts logistics. Patton Consultants are trusted advisors to management in product service, logistics, and support systems. Joe plans to continue his work in this area as long as mind and body allow.

The Mission of SIA is to serve as a forum where every member can enhance their business and to take collective action for the betterment of the industry whenever necessary. SIA enhances the high-tech industry by promoting an open environment of interdependence & co-operation between manufacturers, independent servicers and users by providing value-adding solutions for customers.

The Service Industry Association is a non-profit association of enterprises involved in the support of high-technology products in the marketplace, represented by their top level executives, whose role is to promote the best possible range of alternatives & choices of services for those products, and support of the customers who use them.

Regular membership within the SIA is open to all high technology service and support organizations including manufacturers, resellers and other related entities. For information on SIA go to their website at www.servicenetwork.org.

Contact us: 2164 Historic Decatur Road, Villa Nineteen, San Diego, CA 92106 USA, Telephone: +1 619 221 9200, Fax: +1 619 221 8201
Email: cbetzner@servicenetwork.org

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