Customer-Centric Service: Placing Customers at the Heart of Your Business
March
4 - 6th, 2007
Location for 2007 Summit is Mirage hotel in Las Vegas, Nevada. Our
discount rate is $195. Reservations should
be telephoned directly to Hotel Reservation Department at 800-499-6311
or 702-791-7444 or by FAX at 702-791-7446. In order to receive the
group rate, callers must identify their affiliation with Service Industry
Association. Rates cannot be changed at check-in or check-out for
guests who fail to identify their affiliation at the time the reservation
is made.
A high-level
Strategic Summit with a look at the Customer. All sessions will have
customer perspective. From case studies to a customer panel, we will
look at how customers have changed, migrated, types of customers,
and how to create a positive relationship with your customers. We
will look at strategic ways to grow business through Sales & Marketing
as well as how to create happy customers as a way to grow your business
in a profitable way.
A golf tournament for $175pp and a *grand finale (*inc. in registration,
Guests tickets available for $100)
Service Industry Association
619-221-9200
Conference
Program
www.servicenetwork.org
Tabletop Exhibits $1,995,
Member rate to attend $1295 first, $850 thereafter.
Non-members pay a $200 surcharge. All rates increase by $200 after
12/31/06