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The
Annual Service Industry Association Strategic Retreat Executive
Summit
Theme: The Power of Partnerships |
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11:30 a.m. |
Annual
Golf Tournament - SIA, Bill McCubbins, Chairman Stallion
Mountain Country Club |
| 6:30
p.m. |
All
exhibits, breaks, breakfast and receptions in Montego Ballroom
Welcome and
Networking Reception with Exhibitors
Vendor Showcase with promo opportunities and giveaways.
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7:00 a.m.
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Continental
Breakfast with Table-top Exhibitors - Montego |
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8:15 a.m.
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General
Sessions in St. Thomas A
Welcome
SIA Exec. Dir., Claudia Betzner, Summit Moderator
Definitions of Partnerships that will be discussed
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8:30 a.m.
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State
of the Industry
(Joe Delaney, V.P. Northrop Grumman IT CSLG to deliver IT)
(Michael Blumberg, Pres. Blumberg & Associates to deliver Medical)
M & A activity, growth, consolidations, how the business has
changed |
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9:15 a.m.
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Keynote
Address - The Power of Partnerships
Scott Dougall, General Manager, Technical Support, Americas, IT
Services IBM |
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10:00
a.m. |
Break
(During the break questions will be gathered for the Panel) |
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10.15 a.m.
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Power
Panel
Joe Patton, Chairman & CEO Patton Consultants - Facilitator
Al Andrus, Sr. Vice President of Sales & Marketing, DeltaComputec,
Inc.
Jim Graham, Past President & CEO Kinetic Biomedical
Tom York, Vice President, Technical Support IBM Americas
Chuck McNew, President & CEO Halifax
(The panel will discuss how they approach partnering, case studies,
lessons learned) |
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11:30 a.m.
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Partnering
Trends - Mark Vigoroso, V.P. Aberdeen
What has changed in the last 10 years, comparisons and trends |
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12:00 p.m.
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Lunch
St. Thomas B |
| 1:15
p.m. |
Medical
- IT Convergence Intel
The ultimate partnership; future benefits of a Medical - IT partnership
Dr. Ron Ribitzky is Senior Healthcare Strategist,
Global Healthcare Strategy Team - Digital Health Group at Intel
|
| 2:00
p.m. |
The
Buying Group - Mark Schiavone, President The Buying Group
The SIA Buying Power consortium will be revealed |
| 2:20
p.m. |
Break |
| 3:00
p.m. |
Developing
Partnerships - Dr. Jim Alexander, President Alexander Consulting
Three forms of partnerships will be discussed: OEMs, Customers,
Other Service Providers
Roundtable discussions - Dr. Jim Alexander,
President Alexander Consulting
(Break into groups with summary by each group leader)
Problem scenarios will be discussed with each groups resolution
revealed to entire group
One
example of partnership problem scenario would be discussions on
"How to expand your Offerings through Partnering"
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| 6:00
p.m. |
Reception
and Networking Social - Attendees with Exhibitors
(Drawings for Vendor giveaways) |
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8:00 a.m.
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Continental
Breakfast |
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8:15 a.m.
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State
of the Association
John Rinas, President |
| 8:45
a.m. |
Keynote
Healthcare IT Investments - Dr. Elliot Sloane Professor, Villanova
University
(Gartner predictions - 50% growth in software investment by 2009
will cut preventable deaths by half 2013) |
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9:30 a.m.
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Partnerships
to grow the business - Service Marketing - Al Hahn, President Hahn
Consulting
Marketing with partners and co-branding will be discussed |
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10:15 a.m.
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Break |
| 10:30
a.m. |
Making
Partnerships work from an Operational Perspective, The Impact
Randy Parks, Diebold - Chair and facilitator
Robert Gaddis - Northrop Grumman IT CSLG Eastern Region Director
Doug Reece Halifax (Outsourced Perspective)
Bill McCubbins (Depot Perspective)
Dr. Elliot Sloane, Professor, Villanova University - Medical Perspective |
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11:30 a.m.
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Certification
Rollout John Hamilton, Pres., Service Strategies
(The new certification program through SIA will be discussed) |
| 12:00
p.m. |
Lunch
St Thomas B
1:00 – 1:30 P.M. Dedicated to Exhibits only
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Afternoon
General Session: Controlling Costs - Operational Efficiency Opportunities |
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1:30 p.m.
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Logistics
Trends & Partnerships Affecting the bottom line
Joe Patton, Chairman Patton & Associates |
| 2:15
p.m. |
State
of the Labor Market Sam Timothy, Paladin CFO (IT) Doug Stephens,
Stephens Int'l CEO (Med)
Job Classifications, Availability of labor market, salaries - per
hour ranges |
3:10
p.m. |
Break |
| 3:25
p.m. |
Transportation
Costs Efficiencies
- Greg Harper, President Runzheimer
Complete analysis of effects of petroleum prices - mileage changes
& charges for techs, Fleet Analysis, reimbursement policies,
Lease/Costs routing for fleets
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| 4:10
p.m. |
Wrap
Up
Final drawing - free attendance for 2007
(Final Drawing from sign up sheets by members with their interest
level and committee interest which will be part of the registration
packet. They will get the sign up sheets validated by talking to
an SIA Board member at the SIA Booth during one of the receptions.)
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| 6:30
p.m. |
Grand
Finale
Dinner and Networking Social – Zefferino’s on the 2nd
level Grand Canal, Venetian – Take cross bridge
Only badges allowed. Spouse tickets available for $100 |