February 27, 28, & 29, 2000 
Caesar’s Palace, Las Vegas, Nevada
 

(15 years as the only high-tech Service Association dedicated to solving “Service Companies” real problems through Action)  

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  • Vendor showcase
  • Networking
  • Customers
  • World class sessions & panels
  • Round tables and breakouts
  • Roman goddesses serving you grapes & wine
 


  • Keynote “Service 2000” by a recognized service guru
  • Buyers & sellers forum, professional services forum 
  • Software diagnostics - How do we compete in 2000
  • Legal & legislative news  
  • Warranty service  
  • Lodging: Caesar’s Palace- LasVegas Reservations call 800 634-6661; discount rate $179 - you must specify you  are with Service Industry Association to receive the discount rate - reservations must be made by January 28, 2000
  • Exhibitors - You are guaranteed a captive audience with all attendees at your tabletop  since all food and beverage events are in exhibit hall - Your exhibitor registration fee of just $895 includes an 8-foot draped table, an ID sign, a chair, and one full conference attendance to all sessions. Additional personnel from your company are $495 each (also attends all sessions). A Vendor Showcase event and drawings are a NEW part of this event plus you get to reach the TOP MOVERS & SHAKERS IN THE SERVICE INDUSTRY

The 1999 SIA Conference was a resounding success. There were many outstanding presentations from our speakers and we include two below. Click on the links below to view the PowerPoint presentations.

  • Customer Choices
    Al Hahn, Hahn Consulting

  • Standards for Customer Support?
    Greg Oxton, Customer Support Consortium

 

Contact us: 2164 Historic Decatur Road, Villa Nineteen, San Diego, CA 92106 USA, Telephone: +1 619 221 9200, Fax: +1 619 221 8201
Email: cbetzner@servicenetwork.org

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