Growing Membership and Value Yield Most Successful Annual Service Industry Association Event Ever

Service leaders from around the world shared trends and tools to position for success Service Industry Executive Summit 2014 SAN DIEGO–(BUSINESS WIRE)–The Service Industry Association (SIA), a non-profit association of enterprises involved in the service and support supply chain of technology products, announced today that this year’s Service Leader Executive Summit, held earlier this month, […]

What motivates your entry level technicians?

The Wall Street Journal posted a quote from SIA member Emo Pentermann, owner of Bell ATM Service Inc.  He was asked about President Obama’s proposal to raise the salary floor at which overtime pay kicks in.  Currently, employees who earn less than $12 an hour per day are exempt from overtime pay.  $12 per hour […]

2014 SIA Summit exceeded all expectation (see YouTube video)

The 2014 SIA Summit was the largest IT service providers attendance in history with over 20% from outside the U.S. by far the most ever at a summit. The new President Tom York has made it a priority to increase the value proposition for a global presence and to make SIA’s members in Europe, Canada […]

Essintial CEO Assumes Service Industry Association’s Presidential Post

Tom York embarks upon his first term as the organization’s leader April 01, 2014 09:00 AM Eastern Daylight Time Service Industry Executive Summit 2014 SAN DIEGO–(BUSINESS WIRE)–The Service Industry Association (SIA), a non-profit association of enterprises involved in the service and support supply chain of technology products, announced today at its 29th annual Service Executive Leader […]

SIA Announces 2014 Summit Keynote: NEVER FLY SOLO!®

Lead with Courage, Build Trusting Partnerships, and Reach New Heights in Business Flying solo? You might think so. But take a good look around. You have support staff and managers. You have suppliers, vendors, and distributors. And you have colleagues, family members and significant others. Today in our super charged, highly competitive world of rapid and constant […]

Digital Right to Repair Coalition Calls for DMCA Reform

NORTH HALEDON, NJ–(Marketwired – Jan 16, 2014) – The Digital Right to Repair Coalition (DRTR) is calling for a basic reform to the Digital Millennium Copyright Act (DMCA) as a way to clarify owners’ rights to tech assets as diverse as cell phones, game stations, servers, and medical equipment, according to Executive Director Gay Gordon-Byrne. […]

SIA Announces 2014 Summit Keynotes

Two Powerhouse Speakers Headline the Premier Service Industry Event 2014 Annual Service Industry Summit SAN DIEGO–(BUSINESS WIRE)–The Service Industry Association (SIA), a non-profit association of enterprises involved in the support of high technology products, announces its opening and closing keynote speakers for the 2014 Annual Service Industry Summit, March 30-April 1 in Las Vegas. Doug […]

SIA Finishes 2013 with Its Final Roundtable of the Year

High Technology Service Executives Gathered to Discuss ‘2014 and Beyond’ Industry Issues AN DIEGO–(BUSINESS WIRE)–The Service Industry Association (SIA), a non-profit association of enterprises involved in the support of high technology products, conducted its last roundtable for 2013 in Hollywood, Florida last week. Held in the new Empire Office showroom, the roundtable drew more than […]

SIA 4th qtr newsletter 2013

SIA newsletter just posted.  Go to news page

SIA Inaugural APAC Roundtable in Singapore a Smashing Success

Last week’s Singapore roundtable launched SIA APAC where members can now collaborate in that region of the world SAN DIEGO–(BUSINESS WIRE)–The Service Industry Association (SIA), a non-profit association of enterprises involved in the support of high technology products, announced its latest roundtable and launch of SIA APAC. The roundtable was hosted by Solid Systems Global, […]