The Service Industry Association (SIA) was founded in 1985 as NCSN (National Computer Service Network) as the leading trade association for companies engaged in the repair of electronic hardware and in support of the high tech service industry. The association was formed to provide a business-to-business network to promote partnerships between member companies. The name was changed in 1999 to reflect the association’s scope and global reach. Today, SIA members include companies from the Americas, Europe, and APAC that support the high technology service supply chain.
Throughout its history, the SIA has been instrumental in fighting for the rights of high technology end users. Initiatives have included: the Right to Repair Act (now part of the Digital Millennium Copyright Act established in 1998), friend of the court briefs, and white papers and complaints filed with the Department of Justice to the United States, European Council, and Canadian Commission in support of open and competitive service. SIA also supports Digital Right To Repair with legislation pending in four states.