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Service Industry Association

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Get involved with an SIA Committee to share and develop best practices and industry benchmarks. If an applicable Committee does not yet exist, consider developing one yourself!

Big Data Committee

Chair: Bernd Appleby, President TERIX Computer Service
Committee Members: Thomas Clauser, Vice President Business Intelligence and Solutions of Essintial Enterprise Solutions
Jerry Edinger, President and CEO CSDP
Dwight Strayer, COO Service Express
John A. Thompson, Managing Director of Information Professionals, GmbH

Until recently used exclusively by major enterprises, Big Data means creating value from large amounts of unstructured and structured data through powerful software analytical tools. The analysis results in hidden correlations, market trends, customer behavior, predictions of operational outcomes and other useful business information that can be used to make better decisions.  

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